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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Darby

November 7, 2024

5  out of  5
rating by Karen Darby
"Nice person to work witjh"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Katie"
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michael solon

November 7, 2024

5  out of  5
rating by michael solon
"Excellent experience with Sky reviewing and optimizing our home and auto accounts after our recent move to Columbus. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Katie"
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Alana Andrews

November 7, 2024

5  out of  5
rating by Alana Andrews
"Helpful, friendly, professional"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team helpful, friendly, and professional. Your feedback motivates us to keep providing the best service possible. If there's anything else we can do for you, please don't hesitate to reach out! -Katie"
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Holly Cahill

October 30, 2024

5  out of  5
rating by Holly Cahill
"Justice was awesome to work with today! She was quick to respond, took the time to answer all of my questions (even late in the day), and was helpful with explaining discount options."
We responded:
"Hi Holly! Thank you for your wonderful review! We're thrilled to hear that Justice provided you with such excellent service. It's great to know she was responsive and took the time to address all your questions, even late in the day. We appreciate your feedback and are glad you found the discount options helpful. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! -Katie"
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Paul Gallo

October 30, 2024

5  out of  5
rating by Paul Gallo
"Really great Agent - worked with Ken who took the time to explain coverage options, costs, etc. First time I met an agent who wanted to earn my business. Highly recommended"
We responded:
"Hi Paul! Thank you for your fantastic review! We're delighted to hear that Ken provided you with such thorough and attentive service. It's our priority to ensure our clients feel informed and valued. Your recommendation means a lot to us, and we’re grateful for your trust. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to working with you again! -Katie"
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Kara Lamantia

October 30, 2024

5  out of  5
rating by Kara Lamantia
"Ken was super helpful, honest, and speedy with helping me set up my new insurance!"
We responded:
"Hi Kara! Thank you for taking the time to share your experience! We're so glad to hear that Ken was able to assist you effectively with your insurance setup. His helpfulness and honesty are truly valued here. If you have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again! -Katie"
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Mook

October 22, 2024

5  out of  5
rating by Mook
"Replies quickly and efficiently, very helpful, and easy to understand every option"
We responded:
"Thank you for the review and for the kind words highlighting the level of service received while working with our team! If we can assist with any questions you may have in the future, don't hesitate to contact us at any time. - Katie"
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Alicia Erben

October 18, 2024

5  out of  5
rating by Alicia Erben
"Noah was super helpful, friendly, and quick to assist me in switching policies. Thanks !"
We responded:
"Thank you for your kind words! We're delighted to hear that Noah was able to assist you with switching policies in a helpful and friendly manner. We aim to make the process as smooth as possible, and it’s great to know we met your expectations. If you need anything else or have any questions in the future, feel free to reach out! -Katie"
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Gene gomberg

October 16, 2024

5  out of  5
rating by Gene gomberg
"Ken, was very helpful and got what I needed quickly."
We responded:
"Thank you for sharing your positive experience with Ken! I'm glad to hear that he was very helpful and able to assist you quickly. If there's anything else you need assistance with, please don't hesitate to reach out. We're here to help! -Katie"
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Poola Sue

October 10, 2024

5  out of  5
rating by Poola Sue
"Sky did a great job making me feel comfortable and walked me through each product and all coverages. He explained what each coverage was for and the cost, also saved me money!"
We responded:
"Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Sky did an excellent job of making you feel comfortable and guiding you through each product and coverage option. It's great to know that Sky explained the purpose of each coverage and its associated cost, and most importantly, that they were able to save you money. -Katie"
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xia Z

October 8, 2024

5  out of  5
rating by xia Z
"Ken was super helpful and made the whole process easy. He explained everything clearly, answered all my questions, and got me the best coverage. Really appreciated his quick responses and attention to details. Highly recommend Ken if you're looking for a reliable insurance agent!"
We responded:
"Thank you for taking the time to leave a review about your experience with Ken. We're thrilled to hear that he was super helpful and made the entire process easy for you. It's great to know that he explained everything clearly, addressed all your concerns, and provided you with the best coverage. We're glad you appreciated his quick responses and attention to detail. -Katie"
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Randal Woten

October 3, 2024

5  out of  5
rating by Randal Woten
"Ken was helpful and informative. I received a competitive and fair rate."
We responded:
"Thank you for your positive review, Randal! I'm glad to hear that Ken was helpful and provided you with competitive and fair rates. If you have any more questions or need further assistance, feel free to let me know. -Katie"
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Terry Snapp

September 30, 2024

5  out of  5
rating by Terry Snapp
"Ken Dickens was very helpful in providing quotes and setting up our new insurance policies. He answered all our questions and was very prompt."
We responded:
"Thank you for your feedback on Kens' assistance with your insurance policies. I'm glad to hear that he was helpful in providing quotes and promptly addressing your questions. If there's anything else I can assist you with, please feel free to ask. -Katie"
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Laura Yoder

September 24, 2024

5  out of  5
rating by Laura Yoder
"Ken Dickens was extremely helpful and quick!"
We responded:
"Thank you for taking the time to leave a review about your experience with Ken. I'm glad to hear that he was extremely helpful and quick in assisting you. Ken prides himself on providing excellent service and ensuring that his customers' needs are met efficiently. Your feedback is greatly appreciated, and I will make sure to pass it along to Ken. -Katie"
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Kyle Endicott

September 24, 2024

5  out of  5
rating by Kyle Endicott
"People who actually care about their customers and do everything they can to find savings for them. Wonderful people"
We responded:
"Thank you, Kyle, for sharing your positive experience! It's great to hear that you've had a fantastic customer service experience. It's always refreshing when companies go the extra mile to find savings for their customers. If there's anything else you'd like assistance with, feel free to let me know! -Katie"
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Michael Kadilak

September 23, 2024

5  out of  5
rating by Michael Kadilak
"I recently worked with Ken D out of the Katie Rider office in Columbus, Ohio. Overall, it was a great customer experience. Ken followed up with me right away, was very diligent, and took proactive steps to make the insurance setup process was as easy as possible. 5-star review and I would highly recommend this team!"
We responded:
"Thank you for taking the time to share your positive experience working with Ken. We're thrilled to hear that you had a great customer experience and that Ken provided excellent service. -Katie"
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Eli bemah (Dr.B)

September 18, 2024

5  out of  5
rating by Eli bemah (Dr.B)
"Shout out to Ken. I really appreciate it the patience and top tier assistance i received when signing up. I look forward to future interactions all now knowing im in good hands."
We responded:
"Thank you for taking the time to give a shout out to Ken! We're thrilled to hear that he provided you with top-tier assistance and patience during the sign-up process. We're glad to know that you feel confident and in good hands with Ken. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here for you! -Katie"
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Issy Benammar

September 18, 2024

5  out of  5
rating by Issy Benammar
"Justice was so helpful and is the best!!"
We responded:
"Thank you for sharing your positive experience with Justice! We're delighted to hear that they were helpful and provided you with exceptional assistance. We'll be sure to pass along your kind words to Justice. If there's anything else we can assist you with, please feel free to reach out. We're here to help! -Katie"
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janice day

September 18, 2024

5  out of  5
rating by janice day
"So glad I am with state farm better price and outstanding agent"
We responded:
"Thank you for leaving a positive review! We're glad to hear that you're happy with State Farm and that you found a better price. It's great to know that you also have an outstanding agent. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! -Katie"
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Toni Brooks

September 13, 2024

5  out of  5
rating by Toni Brooks
"Everette was excellent in answering my car insurance questions and we switched from progressive insurance to state farm and saved alot of money . He's a very nice young man. I recommend him and state farm for all your needs"
We responded:
"Thank you for sharing your positive experience with Everett at State Farm! We're thrilled to hear that he was excellent in answering your car insurance questions and helping you make the switch from Progressive to State Farm. Saving money on your insurance is always a great outcome! -Katie"
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Michael Sidwell

September 12, 2024

5  out of  5
rating by Michael Sidwell
"Mckaylen Putnam was our agent recently and she did an amazing job. She was very helpful & nice and made sure to make our transition from a different company easy without any problems . We would really recommend going through Mckaylen for any insurance needs!"
We responded:
"Thank you for sharing your wonderful experience with Mckaylen Putnam as your agent at State Farm! We're thrilled to hear that she did an amazing job assisting you. It's fantastic to know that she was helpful, nice, and made sure your transition from a different company was seamless and problem-free. -Katie"
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Tom Williams

September 12, 2024

5  out of  5
rating by Tom Williams
"Justice was helpful throughout the entire process, and we just switched all of our policies to State Farm. Great customer service!"
We responded:
"Thank you for taking the time to share your positive experience with Justice and State Farm! We're delighted to hear that Justice provided you with helpful assistance throughout the entire process of switching your policies. Delivering great customer service is our top priority, and we're thrilled that Justice was able to meet your expectations. -Katie"
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Connie Williams

September 9, 2024

5  out of  5
rating by Connie Williams
"I talked to Justice and she answered all my questions! Switched my policy to State Farm 😊"
We responded:
"Thank you for sharing your experience with Justice! We're glad to hear that she was able to answer all your questions and assist you in switching your policy to State Farm. We strive to provide excellent service and help our customers make informed decisions. -Katie"
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Mickie Sponaugle

September 9, 2024

5  out of  5
rating by Mickie Sponaugle
"Thank you Ken, you've been great!! I appreciate all the work that you've done and your excellent service that you have provided on attaining my new policy. Good luck in all your future endeavors in life. Thanks again, another happy insured Mick."
We responded:
"Thank you for your kind words and positive feedback! I'm glad to hear that Ken was able to assist you in attaining your new policy and provide excellent service. I will make sure to pass along your appreciation to Ken. We strive to provide the best assistance to our customers, and it's always rewarding to know that we've succeeded in doing so. -Katie"
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Emma Mikulasik

September 4, 2024

5  out of  5
rating by Emma Mikulasik
"Justice was very kind and helpful! She answered all of my questions about my rental car for my Quebec vacation."
We responded:
"Thank you for taking the time to leave a review. We're glad to hear that Justice was kind and helpful in answering all your questions about your rental car for your Quebec vacation. It's great to know that Justice was able to provide you with the information you needed for your trip. -Katie"