State Farm® Insurance Agent Katie Rider
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alexander Marx
February 13, 2026
5
out of
5
rating by Alexander Marx
"Jessica Martinez was very helpful and patient, willing to work with me to figure out the perfect policy."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Katie Rider’s Team here in Columbus . "
Philip Muinamo
February 13, 2026
5
out of
5
rating by Philip Muinamo
"Noah was amazing. Great agent to talk to. Very patient and interactive."
We responded:
"Philip, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Katie Rider’s Team here in our Columbus office. "
Emily Clementz
January 29, 2026
5
out of
5
rating by Emily Clementz
"Noah was awesome! He was very patient and very helpful! The whole process was easy, and I would definitely recommend!"
We responded:
"Emily, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Susan Thompson
January 23, 2026
5
out of
5
rating by Susan Thompson
"I had a terrific experience with Jessica helping me navigate a new car insurance policy. She was very helpful in terms of explaining various policies and I really appreciate it very much. She is a wonderful representative for State Farm!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Columbus to know that you had such a wonderful experience with us here on State Farm Agent Katie Rider’s Team. Thank you so much for the 5-stars, Susan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Katie Rider’s Team anytime. "
Meri Kullberg
January 20, 2026
5
out of
5
rating by Meri Kullberg
"Adding a new vehicle to our State Farm insurance policy was fast and easy with the help of Jada and Katie Rider’s team! Jada was friendly, helpful, communicative and efficient. Another reason why we continue to choose State Farm!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Meri, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Katie Rider’s Team—we are always here to help! "
Abinav Suresh
January 16, 2026
5
out of
5
rating by Abinav Suresh
"I was able to reduce my vehicle insurance by over 30% and get better coverage"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Katie Rider’s Team. "
Andy Pierce
January 15, 2026
5
out of
5
rating by Andy Pierce
"Jada was fantastic. Very knowledgeable and extremely helpful and professional."
We responded:
"Andy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Tammy Malone
January 14, 2026
5
out of
5
rating by Tammy Malone
"I am very happy with the help I got because Noah helped me get insurance and life insurance for a good price"
We responded:
"Tammy, thank you for your wonderful review of State Farm Agent Katie Rider’s Team! Tammy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Katie Rider’s Team! "
Mina Massoud
January 10, 2026
5
out of
5
rating by Mina Massoud
"Very Good Customer service, friendly staff"
La m
January 10, 2026
5
out of
5
rating by La m
"Nothing but good experience with this insurance agent Got call from Jessica on Friday about my insurance policy I was thrilled when she went through with me about my policy for my 2 cars explained everything very professional and very helpful Thank you"
Debbie Keri-brown
December 30, 2025
5
out of
5
rating by Debbie Keri-brown
"Justice was very patient and helpful during this difficult time. She was professional, attentive, compassionate and eager to assist. I was frazzled a bit from all the efforts I've been putting in since the accident a week ago. She scanned documents and uploaded them to the claim file for State Farm. She offered her continued support throughout the claims process including sending messages to State Farm claims staff, leaving voice mails and agreeing to follow up on issues. She maintained eye contact and was professionally attired. I did not feel rushed. She's an asset to the agent she works for as well as the corporate State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and that Justice was able to help. If you ever have any questions or need assistance, we’re always here to help! - Katie"
Kevin Wnek
December 18, 2025
5
out of
5
rating by Kevin Wnek
"Great experience. Same coverage as my liberty mutual policies, but way more affordable!!! Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Katie"
Austin Washburn
December 12, 2025
5
out of
5
rating by Austin Washburn
"Jessica was very helpful, 5 stars"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we're glad to hear Jessica was able to help. If there is anything else we can do to help, please let us know! - Katie"
Jacqueline Andrade
December 9, 2025
5
out of
5
rating by Jacqueline Andrade
"Jessica was such a great help both with explaining my plan but also making sure I understood what that meant. She was patient, supportive and most of understanding of our needs! Thank you so much!"
We responded:
"Thank you for taking the time to review our State Farm office! We’re delighted to hear that you had a positive experience and that Jessica was able to assist you. Your satisfaction is our top priority, and we look forward to continuing to support your insurance needs. - Katie"
Cameron
December 8, 2025
5
out of
5
rating by Cameron
"Excellent customer service!"
We responded:
"Thank you, Cameron, for the 5-star review! We truly appreciate your support and are so glad you had a great experience with our office. We’re always here to help whenever you need us. – Katie Rider"
nancy myers
December 5, 2025
5
out of
5
rating by nancy myers
"Noah was very friendly, polite, I felt I was talking to a friend instead of an agent, we talked about other things as well as insurance. By the time I got off the phone I knew I picked the best insurance company. Thanks Noah ! Your Awesome. 😄"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and that Noah was able to help! If you ever have any questions or need assistance, we’re here to help! - Katie"
Jeff Daniel
December 5, 2025
5
out of
5
rating by Jeff Daniel
"Very easy to work with. And very helpful during all the changes we had from the move."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Katie"
Michaela Taylor-Kelley
December 5, 2025
5
out of
5
rating by Michaela Taylor-Kelley
"I received great service from Everett in setting up new insurance plans for moving back to Ohio from another state. Thank you."
We responded:
"Hi Michaela! We appreciate your review! We're delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie Rider"
OhSheSavage
December 1, 2025
5
out of
5
rating by OhSheSavage
"Always very professional and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Katie"
Pamela Janis
November 28, 2025
5
out of
5
rating by Pamela Janis
"Noah is the agent i worked with, and i highly recommend Noah. He is very VERY thorough & helpful. Also, patient ! So very pleasant too; a most enjoyable experience! Thank you, Noah!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we're so happy to hear that Noah was able to assist! If there is anything else we can do to help, please let us know! - Katie"
Bhranti Patel
November 26, 2025
5
out of
5
rating by Bhranti Patel
"Jessica martinez was so nice with us and explained everything into the depth and she also made the process easier with switching insurance, it was so nice working with her and thank you once again:)"
We responded:
"Thank you for taking the time to leave us a 5-star review! We greatly appreciate you. - Katie"
Khalid Elmie
November 19, 2025
5
out of
5
rating by Khalid Elmie
"Jessica explained everything well and kept it super simple"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie"
Catherine Canada
October 28, 2025
5
out of
5
rating by Catherine Canada
"Justice always greets me with a smile. She is so pleasant to me and very helpful. I couldn’t ask to have a more wonderful person than Justice to help me with my needs!!! Thank you Justice!!! 5stars to you!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we're so happy to hear that Justice able to help! If there is anything else we can do to help, please let us know! - Katie"
Abdikadir Hassan
October 15, 2025
5
out of
5
rating by Abdikadir Hassan
"Help me with everything that I needed help with and answered all of my questions I would recommend working with her."
We responded:
"Glad we could be of assistance to you, and thank you for taking the time to leave us a review! Let us know if we can help with any questions that you may have in the future. We're always more than happy to help! - Katie"
Nina L
October 14, 2025
5
out of
5
rating by Nina L
"Noah gave me exceptional service, which is what I was looking for to return to State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and with Noah. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Katie"