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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pamela Yates

May 29, 2025

5  out of  5
rating by Pamela Yates
"Excellent service!"
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Andy Phillips

May 29, 2025

5  out of  5
rating by Andy Phillips
"Jessyka Crum was amazing to work with - she quickly helped us get insurance, gave us peace of mind, always took my call, and has a friendly/fun personality to top it all off! Thank you Jessyka!"
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Steven Young

May 28, 2025

5  out of  5
rating by Steven Young
"Very professional and informative. Friendly with lots of experience and knowledgeable about the services offered."
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Thomas Kistner

May 28, 2025

5  out of  5
rating by Thomas Kistner
"Justice Williams at the Katie Rider State Farm agency provides incredible customer service. With a recent incident and loss related to one of my vehicles, Justice kept me in the loop and followed up on every question I had through the process. She just now called me to make sure my funds had been posted and that everything related to the claim was completed to my satisfaction. I appreciate the follow up and the dedication. Thank you!"
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Deborah Bennett

May 28, 2025

5  out of  5
rating by Deborah Bennett
"Brady was very informing and helpful explaining the difference in insurance, was able to save me money"
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Andrea Feagin

May 27, 2025

5  out of  5
rating by Andrea Feagin
"Brady was extremely personable and helpful. He takes his time in explaining what everything means and allows you to make the best decision when getting any sort of insurance. He even saved me money on something and got me a better rate."
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Faisal Ugaaska

May 27, 2025

5  out of  5
rating by Faisal Ugaaska
"Everett help me for my home insurance excellent customer service, will recommend state farm for your insurance."
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Stephanie Frost

May 27, 2025

5  out of  5
rating by Stephanie Frost
"Kate did a great job helping me transfer my insurance from another state to Ohio! It was a quick process and am very pleased with their service."
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Stephen Lavelle

May 27, 2025

5  out of  5
rating by Stephen Lavelle
"If you need car or home or life insurance in or near Columbus, OH, be sure to contact the Team at Katie Rider State Farm. Great insurance solutions. Even better people!"
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Jueun Lee

May 22, 2025

5  out of  5
rating by Jueun Lee
"I’ve received so much help from Everett and Justice here. They were incredibly kind and patient in responding to all of my questions and requests! They recommended a plan that was both reasonable and well-suited for me. Thanks to their consistently supportive service, I’ve felt very comfortable using State Farm. I would recommend them to others!"
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Rose Price

May 21, 2025

5  out of  5
rating by Rose Price
"Brady Schmitt was an absolute pleasure to work with! He explained everything to me in great detail, was very patient and understanding. He made the whole process of purchasing insurance bearable. Thanks Brady!"
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Austin Cade

May 20, 2025

5  out of  5
rating by Austin Cade
"Alec provided great service!"
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Courtney Vasquez

May 16, 2025

5  out of  5
rating by Courtney Vasquez
"They have been very patient & understanding with my switch to them! They helped answer all my questions & took the time to explain everything to my husband & I."
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hrushil patel

May 15, 2025

5  out of  5
rating by hrushil patel
"I worked with Everett here in the agency and they really made sure that we got the best insurance deal they could give and also made sure that we were comfortable throughout the process and were super accomodating. Many agencies sell insurance out there but only a select few have such a good customer support and responsiveness to a clients needs. This one checks all the boxes."
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Deltrece Daniels

May 13, 2025

5  out of  5
rating by Deltrece Daniels
"Excellent service! My agent Noah was knowledgeable, patient, and went above and beyond to explain my options. I felt confident and well taken care of. Highly recommend for peace of mind!"
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Sienna McKinley

May 13, 2025

5  out of  5
rating by Sienna McKinley
"Great customer service & quality coverage!"
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Tiana Lee

May 9, 2025

5  out of  5
rating by Tiana Lee
"Working with Brady was a great experience. Brady was personable and very knowledgeable about the different policies. After discussing all of my options, I was able to make an informed decision about the plan that was best for me and my family."
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Virginia Vandivier

May 5, 2025

5  out of  5
rating by Virginia Vandivier
"I had an excellent experience and customer service provided by my agent Brady Schmitt. He was very friendly, polite and professional. He has excellent knowledge and explained and reviewed the auto and homeowners products very thoroughly. I feel positive and confident about my decision to go with State Farm Insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Katie"
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Tammy Moore

May 3, 2025

5  out of  5
rating by Tammy Moore
"Brady was incredibly helpful and took the time to help me find exactly what worked for me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Katie"
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Brian Moskus

April 30, 2025

5  out of  5
rating by Brian Moskus
"Alec was great- easiest set up for a policy I’ve ever had"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Katie"
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frank paternite

April 29, 2025

5  out of  5
rating by frank paternite
"Good feedback & diligent at explaining everything and follow up."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Katie"
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Gavin Schreiber

April 22, 2025

5  out of  5
rating by Gavin Schreiber
"Brady was great, super helpful, and went above and beyond to get me the best deal possible without trying to sales pitch me, 5/5"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Katie"
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Vishal Kamble

April 17, 2025

5  out of  5
rating by Vishal Kamble
"She was so confident and cooperative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Katie"
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Dana Smith

April 11, 2025

5  out of  5
rating by Dana Smith
"Best insurance agency gave me the cheapest rate and always a pleasure to work with!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Katie"
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Josh Miller

April 7, 2025

5  out of  5
rating by Josh Miller
"Thanks for the help Alec!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Katie"